Privacy Policy

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E-Auctions India's Privacy Statement

E-Auctions India is pleased to have you here. The methods we employ to gather, utilise, and safeguard user data are described in this privacy statement. It applies to our website and our mobile apps, and is published in line with the Information Technology Act, 2000, the rules made under it, and the Digital Personal Data Protection Act, 2023.

1. Gathering of Data

When you register, subscribe, use interactive features, fill out forms, contact us for customer assistance, or create an account, we directly collect information from you. This may include:

E-Auctions India does not process payments. We never ask for, collect or store your card, UPI or bank account details — any EMD or bid amount is paid only to the auctioning bank as directed in its official sale notice.

Every visitor to our website provides anonymous data, which we use to track traffic and fix errors. This comprises IP addresses, browser types, language preferences, timestamps, web requests, and response data.

We employ a variety of technologies, like cookies and web beacons, to improve user experience, improve our services, and identify the most popular sections and features of our platform. Essential cookies keep you signed in and protect our forms against misuse; our emails may contain a small tracking image that tells us whether an email was opened. If you use "near me" search, your device's location is used only with your permission, to show auctions around you.

2. Making Use of the Information

Your personal information is only used by us to communicate with you about our website and services and to deliver E-Auctions India services. This includes:

Industry-standard security protocols are used to safeguard the data you've stored.

Unless it's required to fight fraud, comply with legal requirements, complete your requests, or enforce agreements, your personal information is never shared without your consent.

3. Data Exchange

Your personal information is never sold or disclosed to outside parties by us for their own marketing. To improve our website and services, however, anonymised and aggregated data may be sent to outside providers.

We use trusted service providers — for example for hosting, content delivery, and email delivery — who process data only on our behalf and only as needed to provide their service to us.

It's possible that third-party analytics firms will be permitted to gather data about your online activities, such as your IP address, browser type, the pages you view, how long you spend on them, and the links you click.

We may disclose information where required by law, a court order or a lawful request from a government authority.

Auction listings link to bank and e-auction portals that we do not control. The provision of social buttons from third-party sites such as X (Twitter), LinkedIn, Facebook and YouTube is voluntary, and it is your responsibility to read and abide by their privacy policies.

4. Communication Preferences and Opt-Out

Anytime you want to change how you want to be contacted, you can unsubscribe from receiving certain types of messages. Just state your preferences and modify them as necessary.

Every alert email carries a one-click unsubscribe link, and you can turn alerts and email preferences on or off from your account at any time. We will still send essential account emails, such as email verification and password resets.

5. Data Retention and Deleting Your Account

We keep your personal information for as long as your account is active or as needed to provide our services and meet legal obligations.

You can deactivate or delete your account from your account settings. Deleting an account starts a 14-day grace period, during which you can reactivate your account to cancel it; after that your account, saved auctions and alerts are permanently erased. Enquiries you sent are anonymised, and auctions or bug reports you submitted are kept without any link to you.

6. Your Rights

Subject to applicable law, including the Digital Personal Data Protection Act, 2023, you may:

To exercise these rights, email us at [email protected].

7. Safety

Although we take appropriate precautions to protect your personally identifiable information — such as encrypted (HTTPS) connections and hashed passwords — it is important to remember that no Internet transmission is 100% secure. Emails to and from our website might not always be safe.

8. Children

E-Auctions India is intended for users aged 18 and above. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

9. Grievance Officer

In accordance with the Information Technology Act, 2000 and the rules made under it, any complaints or concerns about the processing of your information may be addressed to our Grievance Officer at [email protected] or by post to 2nd Floor, Plot No. 19, Sector 33, Gurugram - 122001, Haryana. We will acknowledge your complaint within 24 hours and resolve it within 15 days of receipt.

10. Modifications to the Privacy Policy

Periodically, this Privacy Policy may be changed. The Privacy Policy in force at the time of usage governs how gathered information is used.

We will send you an email or post notifications on the website in the event that there are significant changes to the way we collect or use your data.

We appreciate your selection of E-Auctions India. Please get in touch with us if you have any queries or issues — see also our Terms of Service and Disclaimer.

Contact details

Contact & Feedback

Contact our support staff

Email: [email protected]

Phone: +91 9554535064

List Properties

For banks & financial institutions

Email: [email protected]

Office Location

2nd Floor, Plot No. 19, Sector 33, Gurugram - 122001, Haryana

⚠️ E-Auctions India never requests cash or transfers to personal accounts. Pay EMD only as directed in the official bank auction notice. Report suspicious requests to [email protected]. Full disclaimer